Supporting improvement projects

We have rich resources to support quality improvement work in our libraries. Here’s a selection



Wilson F, Mabhala M A and Massey  A. Health improvement and well-being: strategies for action. Maidenhead: Open University Press; 2015





Ovretveit J. Evaluating improvement and implementation for health. Maidenhead: Open University Press; 2014




gillamGillam S and  Niroshan Siriwardenaa. Quality improvement in primary care: the essential guide. London: Radcliffe Publishing; 2014




at a glance

Panesar SS, Carson-Stevens A and Salvilla S A et al. Patient safety and healthcare improvement at a glance. Chichester: Wiley-Blackwell; 2014




Perspectives on context: a selection of essays considering the role of context in successful quality improvement. London: Health Foundation; 2014

Journals (all available with an NHS OpenAthens password)


BMJ Quality Improvement Reports





International Journal of Health Care Quality Assurance (1 year embargo)





BMJ Quality and Safety





Total Quality Management and Business Excellence    (18 month embargo)




Web and other resources

BSUH Improvement Academy (intranet site) and BSUH Improvement Academy on YouTube

NHS Improvement: Improvement Hub: improvement tools, resources and ideas from across the health sector. Themes currently covered include emergency care, patient safety, quality improvement, workforce, finance, mental health, operational performance, elective care, culture and leadership, maternity and neonatal and patient experience and involvement

NHS Improvement (archived site)

Institute for Health Improvement: the BSUH chapter of the IHI is about to be relaunched.

Heathcare Quality Improvement Partnership: an independent organisation led by the Academy of Medical Royal Colleges, The Royal College of Nursing and National Voices

The Health Foundation: improvement projects, tools and resources  from a  independent charity committed to bringing about better health and health care for people in the UK

NHS England Sustainable Improvement Team

Improving quality in the English NHS: A strategy for action [pdf]  A King’s Fund publication by  Chris Ham, Don Berwick and Jennifer Dixon.  Describes key features of a quality improvement strategy and the role of organisations at different levels in realising it, offering 10 design principles to guide its development.


New: Patient Information Specialist

We’re delighed to welcome a brand new role to our team. Here is Cecilia Bethencourt-Dunning to tell you more.

“As Patient Information Specialist librarian, I’ll be looking at ways to support the Trust in providing good information to patients and the public. As it’s a completely new role, part of the challenge will be working out what to do as I go along, which I’m sure will be very rewarding!


My background is in public libraries- I worked for 9 years for Kensington & Chelsea library service, which during that period became a tri-borough service with Hammersmith & Fulham and Westminster. I held a variety of posts, from reference librarian to website and social media officer.

This is the first time I have worked for an NHS Trust so I’m still finding my bearings. However, the staff I have met have been very friendly and helpful and I’m enjoying getting to know my new colleagues”.

Make the most of the longer days and refresh your skills

Just released: our April – June 2017 teaching programme!

Yellow daffodil flowers under a clear blue sky

Whether you’re returning to study, revalidating your qualifications, researching patient care or setting up a Twitter presence for your team, the Library and Knowledge Service provides a range of courses to support you.

Book onto one now at the Royal Sussex County Hospital or Princess Royal Hospital:

Meet our new senior library assistant!

A warm welcome to Cecelia, our new Senior Library Assistant at our Mill View Hospital Libary. Find out more about her below:

“I am the new Senior Library Assistant based at Mill View Hospital. My role will be helping users on the enquiry desk and helping with the day to day running of the Library.Cecelia

This is my first NHS post, as I have previously worked in academic libraries. I worked at several libraries within the University of Oxford and most recently at the University of Sussex Library.  I have just finished my MA in Information Studies at the University of Brighton and look forward to putting the skills I’ve learned into practice. Outside of the Library, I enjoy travel, cooking, and watching bad sci-fi movies about sharks.

I’m looking forward to getting to know the Library and Knowledge Service team and all of the services we offer.”

A million decisions


CILIP, the library and information association, and Health Education England (HEE) launched a campaign on 30 January, A Million Decisions.

Every day across the healthcare sector in England more than a million decisions are made that have a profound and lasting impact on people’s lives and which influence the quality of healthcare and the cost of services.

The campaign calls on government and health service providers to employ and make use of the skills of librarians and knowledge specialists in meeting their obligations under the Health and Social Care Act 2012.

Join the campaign by sharing your thoughts and experiences on Twitter using the hashtag #AMillionDecisions.