Hospital with a heritage

Sam Sharman

The Library and Knowledge Service team would like to introduce our newly appointed Heritage Officer Samantha Sharman, based at the Royal Sussex County Hospital.

“As part of Heritage Lottery Funding I will be managing a two year Social History research and engagement project on the Royal Sussex County Hospital titled: Royal Sussex County Hospital: A People’s History from the 19th Century to the 21st Century.

TNL_HLFE_PANTONEOur research and activities are focused on the people who have made, run and supported the hospital and its services, the people we have served and the difference made from 1828 to the present day. It will invite our internal and external, clinical and non-clinical community to share and record which experiences, events, objects and people have been important to them during their time at the hospital, from the everyday to the extraordinary.

I applied for the role as I believe the hospital is an extraordinary anchor institution within Brighton & Hove. The history of the hospital is far reaching, and in many instances mirrors the shared history of voluntary hospitals, local urbanisation and NHS history. These changes have been tangibly experienced and observed via the on-going accumulation of personal interactions, events and experiences we as staff, patients, visitors, volunteers or community members encounter daily in our lives from our roles, volunteering, visits or by just in passing by. Our project will connect memories, and associated memorabilia, with an organisational biography, providing a deeply personal interpretation of our communal history.

It is also worth raising that recorded history is hardly ever found entirely intact, or from all perspectives, sometimes documents are overlooked as possessing research value and gaps exist, so it is hard to work out the meaning and context of a decision, event or change. As such, the project will also use both archival records, internal records, objects and personal reminiscence to interpret, contextualise and enrich the storyline of the hospital, its workforce and volunteers. We will also keep in mind that the project overlaps with areas of history internationally requiring development such as womens history, LGBT+ history, BAME history and socio-economic groups, to name a few.”

If you are interested in hearing more about the project follow us on twitter here: https://twitter.com/BSUH_Heritage

Or email Samantha.Sharman@bsuh.nhs.uk to receive the e-news letter.

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Communicating with your patients

Here’s just a selection of the rich resources to support Patient Communication & Information. Explore our full range via our website: https://www.bsuh.nhs.uk/library/

NHS OpenAthens password required; register here: http://openathens.nice.org.uk/

Books

1

Gault I  Communication in nursing and healthcare: a guide for compassionate practice  2017

 

 

 

2

Wamboldt R Communication skills for OSCEs: how to talk to patients effectively 2017

 

 

 

3

Balzer Riley J Communication in nursing 8th ed 2017

 

 

4

Roebuck A  Rethinking communication in health and social care  2017

 

 

 

5

Stein-Parbury J  Patient and person: interpersonal skills in nursing   5th ed 2014

 

 

6

 

Sheldon L K   Communication for nurses: talking with patients 2013

 

 

 

7

Silverman J Skills for communicating with patients 2013

 

 

Journals

untitled

Journal of Communication in Healthcare

 

 

 

10

Patient Education and Counseling

 

 

 

Evidence searches carried out on Patient Communication &  Information

  • Health and wellbeing packs for patients
  • How to relay risk/relative risk to patients about moving them from aspirin to clopidogrel for ischaemic stroke. How to present the information in a way that is meaningful – tools you could use – pictures, simple terms, charts, etc
  • Examples of best/good practice generically to providing health promotion resources at county level.
  • The use of media resources (eg DVDs or YouTube) as a patient education resource
  • Evidence on using information to promote healthy behaviours.

Web and other resources

Toolkit for producing patient information

Published by the Department of Health. This toolkit has been developed to improve and monitor the information provided for patients across the NHS. It has been designed to make it easier for the NHS to produce good-quality information for patients and assess how it is used. It aims to raise the standard of written information for patients, their carer’s and people who use NHS services to make sure that the material produced is clear, concise, relevant, accurate and in everyday language, and meets the standards of other large organisations.

Producing Patient Information Policy

Brighton and Sussex University Hospitals (BSUH) policy to ensure all staff have the resources to produce accurate and user-friendly information for patients and carers. It refers primarily to printed literature but the principles shall also be used with different forms of media including web-based information, DVDs or audiotapes produced by the Trust. Scripts for DVDs and audiotapes should be submitted for review before the recording commences, under CPIG.

PIF Toolkit Creating health information that works

A general toolkit about producing health information.

Patient Information Forum: Guide to Producing Health Information for Children and

Young People

 A specific guide to creating health information for young people.

The Patient Information Forum (PiF) is an organisation for professionals working in health information.  They campaign to ensure that consumer health information is central to high quality, patient centred care and help providers to develop high quality information for their patients and the public.

 

 

Christmas and New Year opening times

Christmas or winter - snowman

Our libraries are staffed as follows over Christmas and the New Year, though 24 hour access will work as usual at the RSCH and PRH libraries outside these hours.

 

*At the Royal Sussex County Hospital, the Audrey Emerton Building reception will not be staffed between Christmas and the New Year, so to enter you will need to have 24-hour access enabled on your swipe card. Ask at library reception or e-mail us if you’d like this set up.

RSCH, Brighton

Monday 17 to Thursday 21 December 8.30am – 7.00pm

Friday 22 December 8.30am – 3.00pm

Monday 25 to Tuesday 26 December – Closed

*Wednesday 27 December 9.00am – 3.30pm

*Thursday 28 December 9.00am – 4.30pm

*Friday 29 December 8.30am – 3.00pm

Monday 1 January – Closed

Tuesday 2 January 8.30am – 7.00pm

PRH, Haywards Heath

Closes at 3.00pm Friday 22 December and reopens at 9.00am Tuesday 2 January

Mill View, Hove

Closes at 5.00pm Thursday 21 December and reopens at 9.30am Tuesday 2 January

Looking for reliable patient information to share with your patients?

The carer and patient information section on our website brings together healthcare leaflets produced by trusted bodies especially for you to share with your patients.

Information standardHere you will find a wide range of patient leaflets and information from BSUH NHS Trust through to UpToDate.  Most carry the Information Standard accreditation mark – read more about it here:

See below for a taster of what we offer. Note: Some resources may be restricted to staff of specific NHS Trusts and will require an NHS OpenAthens password

 

BMJ screenshot

BMJ Best Practice (for BSUH and Brighton & Hove GP and CCG staff) lets you download, print and email patient leaflets on a range of conditions, procedures and treatments.  These resources are regularly updated and carry the Information Standard accreditation mark.

 

CK screenshotClinicalKey (NHS OpenAthens password required) has a Patient Education tab with useful features – you can translate the leaflet into up to 12 different languages, add notes and contact details to the front page, and adjust the font size.

 

UpToDate screenshot

UpToDate for BSUH staff also has an extensive range of patient information resources, divided into “the Basics” and “Beyond the basics”. The Basics articles are best for patients who want a general overview. Beyond the Basics pieces are more detailed with in-depth information.

 

 

And finally, have you seen EIDO healthcare leaflets, BSUH’s suite of patient information leaflets about operations and procedures? These have been produced with the collaboration of expert authors and leading organisations to produce evidence-based patient information to aid informed consent, clearly written and illustrated.

EIDO screenshot

You can find the whole library of EIDO leaflets via the staff intranet (available to BSUH Trust staff) and they complement BSUH’s own in-house leaflets (freely available).

Further help or support needed to find your patients the right information? Contact the Patient Information Librarian, cecilia.bethencourt-dunning@bsuh.nhs.uk.